Privacy Policy

Axis Motors Japan is committed to handling personal, commercial, and trade-partner information with professional care, integrity, and transparency. This Privacy Policy details how we collect, process, safeguard, and retain personal data gathered through our website, correspondence channels, vehicle sourcing requests, and export operations.

Please read this policy carefully to understand how your information is managed when you browse our automotive showcases, submit vehicle enquiries, communicate with our trade specialists, or establish vehicle supply arrangements. For terms governing the use of this website, please consult our Terms & Conditions.

Axis Motors Japan specializes in connecting international automotive buyers—including licensed motor vehicle dealerships, commercial fleet operators, independent importers, and private clients—with quality automobiles sourced from Japan. Our core operations encompass stock presentation, bespoke auction sourcing, vehicle inspection verification, and international export coordination for priority markets such as Malaysia, Pakistan, the United Kingdom, Ireland, Australia, and New Zealand.

When you engage with Axis Motors Japan, we collect and process necessary personal and business information to fulfill your enquiries, provide accurate vehicle quotations, evaluate import eligibility, and coordinate maritime transport. We uphold applicable data protection principles, ensuring that data processing is lawful, fair, transparent, and limited to specified business purposes.

The website and its digital services are operated by Axis Motors Japan. We act as the data controller for personal data collected directly through this website, our email correspondence, and direct messaging channels.

Verified Contact Details:

• Official Privacy & General Enquiries Email: enquiries@axismotorsjp.co
• Direct Sourcing & Export WhatsApp: +971 56 358 3995
• Secondary Communications Email: mkshayan191@gmail.com

We collect personal information that you provide voluntarily, alongside technical data generated automatically when interacting with our online platform. We strictly limit collection to what is necessary for automotive trade and export facilitation:

• Identity & Contact Information: Full name, title, business role, telephone number, WhatsApp contact number, email address, physical mailing address, and country of residence or business operation.
• Dealership & Trade-Partner Credentials: Company name, motor trade license number, import permit verification (where applicable), corporate website URL, and business profile for wholesale inquiries.
• Vehicle Preferences & Sourcing Specifications: Requested vehicle makes, models, chassis codes, model years, grade/trim requirements, auction inspection grade thresholds, target budget allocations, preferred destination ports, and order volume.
• Communications & Enquiries: Information contained in correspondence sent via contact forms, emails, WhatsApp messages, direct telephone calls, or formal sourcing questionnaires.
• Technical & Device Information: Internet Protocol (IP) address, browser type and version, device hardware model, operating system, time zone settings, referring URLs, and page interaction metrics.
• Cookies & Technical Identifiers: Technical session identifiers and basic functional cookies required for responsive layout, interactive models viewer, and visual asset delivery.

Accurate Representation Notice: Axis Motors Japan does not collect consumer financial card numbers, run direct automated billing, or store sensitive biometric information through this informational showcase website.

We use the personal information we collect for legitimate automotive trade and customer service purposes, including:

• Responding to Enquiries: Reviewing and fulfilling vehicle availability requests, sourcing queries, and export feasibility assessments.
• Vehicle Quotations & Transaction Communications: Preparing comprehensive proforma quotations, vehicle auction inspection reports, freight calculations, and export paperwork.
• B2B Partnerships: Evaluating, establishing, and supporting ongoing trade relationships with international automotive dealerships, distributors, and fleet purchasers.
• Logistics & Shipping Coordination: Coordinating vessel bookings, Bill of Lading (B/L) documentation, customs export clearance, and delivery updates with maritime carriers.
• Website Security & Optimization: Maintaining website stability, troubleshooting technical issues, preventing fraudulent inquiries, and ensuring cross-device compatibility.
• Legal & Regulatory Compliance: Satisfying statutory recordkeeping, customs export documentation standards, trade sanctions screening, and anti-money laundering (AML) / Know-Your-Customer (KYC) obligations.
• Trade Communications: Providing notifications regarding fresh vehicle inventory or destination market regulatory updates only where permissible by applicable law and, where required, with affirmative consent.

Where applicable data protection legislation requires a formal legal basis for processing personal data (such as under the European Union GDPR, UK GDPR, or equivalent international statutes), Axis Motors Japan relies upon the following lawful grounds:

• Pre-contractual Steps & Contract Performance: Processing necessary to respond to your specific request to source a vehicle, provide a formal quotation, or execute a vehicle sales and export agreement.
• Legal & Regulatory Compliance: Processing necessary to fulfill legal duties under customs export control, maritime trade regulations, commercial invoicing standards, and tax recordkeeping laws.
• Legitimate Business Interests: Processing necessary for our legitimate interests in operating a secure and responsive web showcase, authenticating commercial counterparties, safeguarding our infrastructure from fraud, and managing commercial trade communications, provided your fundamental rights do not override these interests.
• Consent: Where required by law, we rely on your clear and specific consent for optional marketing communications or non-essential cookies. You maintain the right to withdraw consent at any time.

We do not sell, rent, trade, or monetize personal information. Information is disclosed to third parties strictly on a need-to-know basis and subject to appropriate confidentiality and security safeguards:

• Maritime & Logistics Partners: Shipping lines, freight forwarders, container consolidators, and inland Japanese transport carriers involved in vehicle transit and documentation dispatch.
• Vehicle Inspection Agencies: Recognized pre-export inspection organizations (such as JEVIC, JAAI, or equivalent destination-mandated inspection bodies) when pre-shipment certification is required.
• Technical & Hosting Infrastructure: Cloud hosting, server maintenance, web development, and secure email providers that support our digital operations.
• Professional Advisors: Legal counsel, certified public accountants, and financial auditors who assist with regulatory compliance, taxation, and trade integrity.
• Government & Customs Authorities: Customs departments, export control authorities, and law enforcement agencies when legally required by subpoena, statutory regulation, or official clearance procedures.

Given the international scope of our Japanese automobile export business, information submitted through our website or correspondence channels may be transferred, stored, and processed across international borders.

Whenever personal data is transferred internationally, Axis Motors Japan takes reasonable and appropriate measures to ensure that your data is afforded a standard of protection comparable to that required under applicable data protection laws. Specific formal bilateral transfer mechanisms remain subject to jurisdiction-specific legal review as our international operations evolve.

Axis Motors Japan retains personal data only for as long as reasonably necessary to fulfill the specific purposes for which it was collected, including:

• Responding to ongoing vehicle sourcing enquiries and negotiations.
• Fulfilling contractual obligations arising from confirmed vehicle export transactions.
• Satisfying statutory tax, customs, accounting, and trade recordkeeping requirements.
• Preserving evidence for potential commercial dispute resolution or regulatory inquiries.

Rather than applying arbitrary fixed retention periods, retention duration is evaluated according to the volume, nature, and sensitivity of the data, the risk of unauthorized use, and statutory limitation periods. When data is no longer necessary, it is securely destroyed or irreversibly anonymized.

We implement reasonable and appropriate technical, administrative, and physical safeguards designed to protect personal information against accidental loss, unauthorized access, destruction, misuse, alteration, or disclosure. These measures include transport layer security (HTTPS encryption), firewalls, access controls, and restricted administrative permissions.

While we take all prudent steps to secure our digital touchpoints, no electronic transmission over the internet or computer storage architecture can be guaranteed to be 100% secure. Visitors submit correspondence and data at their own discretion.

Our website uses cookies—compact data files stored on your device—to ensure the website functions properly, preserves navigation state, and delivers smooth visual performance and animations.

We do not deploy intrusive tracking or cross-site behavioral advertising cookies. Essential cookies cannot be turned off as they are necessary for core web operations. You may adjust your web browser settings to block or alert you about cookies; however, certain visual or functional features of this website may not display as intended if cookies are disabled.

Depending on your geographic location and applicable data protection legislation (such as GDPR, UK GDPR, Japan's Act on the Protection of Personal Information, or regional privacy frameworks), you may be entitled to exercise certain statutory rights regarding your personal information:

• Right to Access: You may request confirmation of whether we hold personal information about you and receive a copy of that data.
• Right to Rectification: You may request the correction of inaccurate or incomplete information.
• Right to Erasure (Right to be Forgotten): You may request the deletion of your personal data where there is no legal requirement or compelling legitimate interest for continued retention.
• Right to Restrict or Object: You may request the restriction of processing, or object to processing carried out under our legitimate interests.
• Right to Data Portability: Where applicable, you may request the transfer of your provided data to yourself or a designated third party in a structured format.
• Right to Withdraw Consent: Where processing is predicated upon your consent, you may withdraw your consent at any time without affecting prior lawful processing.
• Right to Lodge a Complaint: You have the right to lodge a complaint with your competent national or regional data protection authority.

To exercise any applicable privacy rights, please submit a written request to enquiries@axismotorsjp.co. We will respond within the timeframes mandated by applicable law.

The website may contain hyperlinks to external websites, social media platforms (such as Instagram, Facebook, and WhatsApp), and technology partners (including gullgtech.com).

These external websites operate entirely independently of Axis Motors Japan and maintain their own distinct privacy policies and terms of service. We do not accept any responsibility or liability for third-party practices, content, or privacy standards. We advise reviewing the privacy statements of any third-party websites you visit.

The Axis Motors Japan website is exclusively intended for commercial automotive importers, motor trade professionals, and adults seeking Japanese automobile sourcing. The website is not engineered for, nor intentionally directed toward, children under the age of 18.

We do not knowingly collect personal information from children. If we become aware that personal information relating to a minor has been collected inadvertently, we will take immediate steps to remove and permanently delete such records.

Axis Motors Japan reserves the right to revise, amend, or update this Privacy Policy periodically to reflect evolving business practices, vehicle sourcing capabilities, international trade standards, or regulatory updates.

Any modifications will become effective immediately upon being published on this page, with an updated revision date indicated at the top of the policy. We encourage visitors and trade partners to consult this section regularly to stay informed about our data protection commitments.